Ordering
Why don't you show prices?
Everything is made to order, and size, finish and quantity change the price. Send a request and we reply with a price and lead time, usually within a day.
How do I order?
Open a product and choose Order this, or use any quote form on the site. We reply with a price and lead time. Pay the 50% deposit and we get started.
How long will it take?
It depends on the product. You'll see the lead time on the product page and in your quote. Need it sooner? Rush orders are available for a fee.
Can I change or cancel my order?
Yes, until printing starts. Your deposit is refunded in full. Once printing starts, the deposit can no longer be refunded.
Materials & care
What do you print with?
PLA, PETG, ABS and ASA, plus glow-in-the-dark and wood or marble fill. We pick the right one for the job, or you can ask for a specific one.
Can it stay outside?
It depends on the item. Some parts are printed in weather and UV resistant material for outdoor use. Ask in your request and we'll tell you before we print.
Will the color match the photo?
Close, but colors can look slightly different on your screen than in person.
How do I clean it?
Wipe it with warm water and mild soap. Keep prints out of the dishwasher and out of a hot car, since heat can soften some materials.
Halloween skellies
Will it fit my skelly?
Masks, heads, props, body parts, LED kits and holiday swaps fit skellies from 3 ft to 12 ft. Joint kits fit 12 ft skeletons only. Tell us your skelly's height when you order.
Are the LED kits waterproof?
No. The kits are rated IP20. Plug into a covered, GFCI-protected outlet and keep the controller and plugs off the ground.
Can I keep my skelly up after Halloween?
Yes. Our seasonal swaps dress it up for Christmas, Thanksgiving, game day and Valentine’s Day.
Custom & business
Can you print my file?
Yes. Upload it with your quote request. We send a proof or render for you to approve before anything prints.
Can you make something from a photo or sketch?
Yes. Send what you have and tell us the size. We'll design it, send a proof, then print it.
Do you take business and bulk orders?
Yes. Logo signs, coasters, keychains, fidgets and parts. Businesses can pay by invoice.
How do class sets work?
Open any item marked "Class sets available." Type one name per line or upload a CSV, pick where the school logo goes, and send the request. We print one for each student.
Shipping & payment
Where do you ship?
Anywhere in the US and Canada.
Can I pick up or get it delivered locally?
Yes. Pickup in Gilbert, AZ can be arranged, and we deliver within 25 miles of Gilbert, depending on the order.
My order arrived broken. What now?
Email us a photo and we'll reprint it for free.
How can I pay?
Card, PayPal, Zelle or cash at pickup. Businesses can pay by invoice.
Email hello@justsenditbro.com. We usually reply within a day.